Required skills

welldeveloped communication skills to

determine and confirm client requirements and authorisation using questioning and active listening as required

liaise with others share information listen and understand

use language and concepts appropriate to cultural differences

risk assessment and management skills

literacy skills for competing documentation accurately and comprehensively to the organisation

welldeveloped numeracy and IT skills to

analyse complex financial data

use spreadsheets and databases

use internet information

use information systems

problem solving skills to identify any issues that have the potential to impact on clients and the organisation and to develop options to resolve these issues when they arise

organisational skills including the ability to plan and sequence work

Required knowledge

Australian Standard Risk Management

AntiMoney Laundering and CounterTerrorism Financing Act

financial risk management processes and techniques

organisational and industry transaction procedures

organisational policies and procedures

trading requirements and checking systems

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

effectively apply knowledge of financial product transaction requirements

identify and manage financial risk

deal effectively with clients and accurately interpret their trading requirements in a timely manner

Context of and specific resources for assessment

Assessment must ensure

competency is demonstrated in the context of the financial services work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment

access to and the use of a range of common office equipment technology software and consumables

access to Australian Standard Risk Management

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples in combination are appropriate for this unit

evaluating an integrated activity which combines the elements of competency for the unit or a cluster of related units of competency

verbal or written questioning on underpinning knowledge and skills

setting and reviewing business simulations or scenarios

evaluating samples of work

accessing and validating third party reports

Guidance information for assessment

Master Agreements may be based on:

Clients may include:

Details of the trade may include:

Accurate details of the transaction must be compliant with:

Settlement exchange details may include:

Exceptions and fails may involve implementing: